The Error: Unable to run DU because of an issue with the VOE on the loan.
Example of the Error:
Most likely the issue is related to the title of the business, assigned for the borrower or co-borrower. Encompass does not allow apostrophe ( ‘ ) in the system. If there is an apostrophe in the title of the company, it will have to be removed. Below is an example of the issue, along with how the title should look.
On a side note, it is also worth mentioning that this error will occur on VOEs where the address is incorrect. If the above issue Is not present, removing and re-adding the zip code will also fix this issue.