You will need to provide the following information:
•Valid email address – used as your username by ID.me.
•Strong password (defined by ID.me rules) – should be unique and not shared with other applications or users.
•Phone number that is available when you login. This will be used when you log into AccessVA with your password to send you an additional temporary access code (known as two-factory authentication). Note: there are alternatives to this (see ID.me site), but this is generally the easiest and most common method.
•Identity verification: ID.me provides several options to confirm your identity, including: credit history or, scan of State or Federal ID.
•Personal information (DOB, SSN) and address.
Email caveat: ID.me will ask you to provide an email address during the account creation process. This email address can be different from the email you use within Loan Guaranty for correspondence, etc. We suggest that you use a personal permanent email address rather than a work email address, as this email address is used to identify who you are, rather than where you currently work.
ID.me is not a VA system, rather it is a service used by AccessVA to authenticate external users. As a result, this User Guide may not completely describe all the features of ID.me or have the most recent documentation of their service. For more information about ID.me, we recommend you visit their support page:
All external users need to sign up for an account with ID.me via AccessVA. You only need to do it once and thereafter use your login credentials – email and password to login.
1. Navigate to LGY Hub: https://lgy.va.gov/
2. Click Sign In in the upper right corner, then Continue. You will be redirected to AccessVA:
AccessVA provides a single entry-point access that Veterans, family members, service members, and business partners can use to access many VA websites and online applications. Once an account is established, users will be spared the burden of having to keep track of multiple sets of identification credentials. Click Sign in with ID.me:
Click Sign Up for an Account in the upper right corner.
Enter your email and select a password. Check the I Accept statement and click Sign Up:
After clicking the confirmation link in your email, return to this page to continue.
Text Message or Phone Call (recommended), then Select:
Select one of the two options Text Message or Phone Call, then Continue:
Enter phone code and click Continue:
Choose “Answer questions about your credit history”, then Start Now (or your preferred option):
Enter personal information and Continue:
Answer questions and Continue:
Permit AccessVA/LGY Hub to use your information by clicking Allow. This finally returns you to LGY Hub site.