At times during the course of a loan application, a loan officer may need to send a document to a borrower that needs to be signed in order to push the loan forward. Rather than needing to create a full package of documents to be signed, as has been the case, we have set up a feature that can now allow loan officers the ability to issue one-off documents that can be eSigned!
Here are some common documents that may need to be issued to be signed:
Final 1003 must be signed by the LO sometimes if the borrower wet signs they need an eSign from the LO
Letters of Explanation
TX NOOR Post closers are signing
HUD addendum 92-900
PG 5 of Tax return (request form?)
Our clients have been using other solutions to send one-off documents for signing outside of disclosure packages and this change will help keep everything they may need to do from within their account!
This feature will be included with SimpleNexus' latest pricing plan.
Creating a One-off eSign Document
A loan officer will need to login to their web dashboard, and from there, select the loan of the borrower they need to send the document to. Scroll down the loans page to the "Tasks" section and on the far right, click on the "New Task" button. A popup window will then display where they can select the type of document that needs to be signed from the first section in the window.
A document description can be added if desired, then clicking on the "Signers" section of the form will display a dropdown menu where the borrower(s) and LO can be assigned as the people that need to sign the document.
Next is to select the file that needs to be signed. Click on the "Upload" section to look through your computer to add the file, or you can simply drag and drop the file to the popup window to have it loaded. You can add multiple files if needed, or if the wrong file is uploaded, there is a trash can button to the right to remove the incorrect file.
Once all of the file(s) have been added, click on the "prepare" button to load the file(s) to DocuSign to prepare them for signing.
DocuSign will then load with the information added already. Make any adjustments to the DocuSign envelope and click "NEXT."
Add all needed signature points in DocuSign and click the “Correct” button.
DocuSign will then close and return the LO to the web dashboard. The final popup window will show the queued up documents that have been prepared for a final review. If things look good, finalize and send out the documents by clicking on the "Request" button. The borrower will then be notified of the new tasks to be completed.